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<span>a</span>
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<h1>Abdullah Tarawneh</h1>
<p><a href="mailto:a@trwnh.com">a@trwnh.com</a></p>
<p><a href="https://abdullahtarawneh.com">https://abdullahtarawneh.com</a></p>
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<p>Want a print copy? <a href="/resume/abdullah-tarawneh_resume.pdf">Download as PDF (23.8kB)</a></p>
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<h2>Selected experience</h2>
<p>Freelance contract and volunteer work within the world of free software and open source, since 2019:</p>
<section id="mastodon">
<h3>Mastodon documentation</h3>
<blockquote>
<p>Bless you for being here to work on the docs BTW. It's a big relief.</p>
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<ul>
<li>Revamped and rewrote documentation for an open source project used by over 2 million people</li>
<li>Developed information architectures for various personas <br>(users, admins, project contributors, client developers, and protocol implementers)</li>
<li>Currently ingesting and organizing over 3.8k open issues to determine areas of improvement</li>
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<h3>Pixelfed project / product management</h3>
<blockquote>
<p>I don't trust anyone as much as you to shape the direction of the project.</p>
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<li>Took the initiative to create a masterpost tracking bugs and issues in the alpha release, allowign the dev to quickly address missing functionality and improve usability</li>
<li>Developed and implemented processes that turned Pixelfed from a one-person project to a team effort</li>
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<p>Work outside of open source:</p>
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<h3>Senior Technical Writer, Trilogy (May - Dec 2021)</h3>
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<li>Managed for over 100 knowledge bases under the banner of Central Support</li>
<li>Wrote 20 articles per week documenting issues faced by real customers</li>
<li>Trained and certified L1 and L2 support agents based on Zendesk tickets</li>
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<h2>More about me</h2>
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<h3>Skills</h3>
<blockquote>
<p>It's scary how much<br>you know.</p>
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<ul>
<li>Wide knowledge base</li>
<li>Excellent public speaking</li>
<li>Exacting attention to detail</li>
<li>Resourceful problem solving</li>
<li>Critical thinking</li>
<li>Writes HTML/CSS and Python</li>
<li>Can read Elixir/Ruby and some JS</li>
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<h3>Personal coding projects</h3>
<ul>
<li>A static WebFinger server, written in Python and FastAPI, implemented according to RFC 7033</li>
<li>A Certbot authentication hook for Namecheap, implementing the DNS-01 challenge</li>
<li>PhotoBucketGrabber, a Python script to download Photobucket albums given a list of URLs</li>
<li>salatime, a terminal program to print out prayer times for Birmingham, AL using Requests and BeautifulSoup</li>
</ul>
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<section id="education">
<h3>Education</h3>
<p>Graduated with multiple honors programs from University of Alabama at Birmingham, Fall 2018</p>
<ul>
<li>BS, Biomedical Engineering</li>
<li>BS, Computer and Information Science</li>
<li>Minor, Mathematics</li>
<li>Science and Technology Honors Program</li>
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