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-
-
-
-
-
-
-
- Abdullah Tarawneh
-
-
-
-
-
-
-
Abdullah Tarawneh
- Creative and Technical Consultant
-
-
Growing up with math, books, and computers from the age of 3, I’ve been hungry for knowledge almost my entire life, and always looking for new things to learn. Although I have degrees in biomedical engineering and computer science, I’ve dabbled in almost everything — photography, design, analysis, creative writing, and information architecture. There’s a good chance that I’ll have some bit of knowledge or insight if something comes up.
-
-
-
-
-
a@trwnh.com
-
github.com/trwnh
-
mastodon.social/@trwnh
-
-
-
-
-
Education
-
-
-
BSc in Computer Science, with Honors
-
University of Alabama at Birmingham
- 2013 - 2018
-
-
-
BSc in Biomedical Engineering, with Honors
-
University of Alabama at Birmingham
- 2013 - 2018
-
-
-
Minor in Mathematics
-
University of Alabama at Birmingham
- 2013 - 2014
-
-
-
-
-
-
Experiences
-
-
-
Senior Technical Writer,
-Trilogy
-May 2021 - Dec 2021
-
Trilogy is the parent company of many other companies, all managed under the banner of a Central Support Team, consisting of L1 and L2 support agents. Above the support agents are the Product Knowledge Curators, who are responsible for quickly and rapidly learning new products with limited information, then documenting the problems and solutions of actual customers by analyzing support tickets. These articles would also be used to create training material for the agents.
-
-
-
-
Documentation Revamp,
-Mastodon
-Aug 2019 - Dec 2019
-
I’ve been using Mastodon since November 2016, and reorganized the documentation for the project while also rewriting significant portions of it. Thanks to my work, the documentation was now missing much less information, and it was also easier to make additions in the appropriate place. Skills gained include information architecture and technical writing, as well as familiarity with REST APIs, Ruby on Rails, and the MVC design pattern.
-
-
-
-
Project / Product Manager,
-Pixelfed
-Jan 2019 - Present
-
After making a masterpost of bugs and issues with the initial alpha release of Pixelfed, as well as filing many of them and keeping track of them over time on Github, I was invited to join the Pixelfed organization. Throughout 2019, I turned Pixelfed from a one-person project into a team effort. My responsibilities include issue triage and tagging, setting milestones, and categorizing issues by area and milestone. I also sometimes review PRs, and I have full access to the documentation repo.
-
-
-
-
-
-
-
Projects
-
-
namecheap - Certbot manual auth hook for DNS-01 challenge using the NameCheap API, written in Python.
-
PhotoBucketGrabber - Automate downloading all your photos from PhotoBucket using this Python script.
-
MastoMods - CSS tweaks and custom themes for Mastodon.
-
salatime - A web scraping script to print out daily prayer times for Birmingham, AL.
-
birdsounds.media - Concert photography side project and portfolio.
-
-
-
-
-
-
Skills
-
Soft skills
-
-
Wide knowledge base
-
Attention to detail
-
Problem solving
-
Critical thinking
-
Technical writing
-
Public speaking
-
Information architecture
-
QA and testing
-
-
Hard skills
-
-
Design prototyping (Figma)
-
Version control (Git)
-
Web development (HTML, CSS)
-
Static site generators (Hugo, Zola, Vuepress)
-
System administration (Arch Linux)
-
Reading code (Python)
-
Writing code (Python)
-
Adobe Creative Suite
-
Microsoft Office
-
-
-
-
-
-
Praise
-
-
"It's scary how much you know."
Khalil Saadiq, former classmate
-
"Bless you for being here to work on the docs btw. It's a big relief."
Eugen Rochko, Mastodon project lead
-
"I don't trust anyone as much as you to shape the direction of the project."
Freelance contract and volunteer work within the world of free software and open source, since 2019:
+
+
Mastodon documentation
+
+
Bless you for being here to work on the docs BTW. It's a big relief.
+
+
+
Revamped and rewrote documentation for an open source project used by over 2 million people
+
Developed information architectures for various personas (users, admins, project contributors, client developers, and protocol implementers)
+
Currently ingesting and organizing over 3.8k open issues to determine areas of improvement
+
+
+
+
Pixelfed project / product management
+
+
I don't trust anyone as much as you to shape the direction of the project.
+
+
+
Took the initiative to create a masterpost tracking bugs and issues in the alpha release, allowign the dev to quickly address missing functionality and improve usability
+
Developed and implemented processes that turned Pixelfed from a one-person project to a team effort
+
+
+
+
Work outside of open source:
+
+
Senior Technical Writer, Trilogy (May - Dec 2021)
+
+
Managed for over 100 knowledge bases under the banner of Central Support
+
Wrote 20 articles per week documenting issues faced by real customers
+
Trained and certified L1 and L2 support agents based on Zendesk tickets
+
+
+
+
+
More about me
+
+
Skills
+
+
It's scary how much you know.
+
+
+
Wide knowledge base
+
Excellent public speaking
+
Exacting attention to detail
+
Resourceful problem solving
+
Critical thinking
+
Writes HTML/CSS and Python
+
Can read Elixir/Ruby and some JS
+
+
+
+
Personal coding projects
+
+
A static WebFinger server, written in Python and FastAPI, implemented according to RFC 7033
+
A Certbot authentication hook for Namecheap, implementing the DNS-01 challenge
+
PhotoBucketGrabber, a Python script to download Photobucket albums given a list of URLs
+
salatime, a terminal program to print out prayer times for Birmingham, AL using Requests and BeautifulSoup
+
+
+
+
Education
+
Graduated with multiple honors programs from University of Alabama at Birmingham, Fall 2018
+
+
BS, Biomedical Engineering
+
BS, Computer and Information Science
+
Minor, Mathematics
+
Science and Technology Honors Program
+
+
+
+
+
+
\ No newline at end of file
diff --git a/static/resume/index.html b/static/resume/index.html
index b68cf59..4e30043 100644
--- a/static/resume/index.html
+++ b/static/resume/index.html
@@ -2,163 +2,239 @@
+
- Abdullah Tarawneh's resume
+
+ Abdullah Tarawneh
+
+
-
-
Freelance contract and volunteer work within the world of free software and open source, since 2019:
-
-
Mastodon documentation
-
-
Bless you for being here to work on the docs BTW. It's a big relief.
-
-
-
Revamped and rewrote documentation for an open source project used by over 2 million people
-
Developed information architectures for various personas (users, admins, project contributors, client developers, and protocol implementers)
-
Currently ingesting and organizing over 3.8k open issues to determine areas of improvement
-
-
-
-
Pixelfed project / product management
-
-
I don't trust anyone as much as you to shape the direction of the project.
-
-
-
Took the initiative to create a masterpost tracking bugs and issues in the alpha release, allowign the dev to quickly address missing functionality and improve usability
-
Developed and implemented processes that turned Pixelfed from a one-person project to a team effort
-
-
-
-
Work outside of open source:
-
-
Senior Technical Writer, Trilogy (May - Dec 2021)
-
-
Managed for over 100 knowledge bases under the banner of Central Support
-
Wrote 20 articles per week documenting issues faced by real customers
-
Trained and certified L1 and L2 support agents based on Zendesk tickets
-
-
-
-
-
More about me
-
-
Skills
-
-
It's scary how much you know.
-
-
-
Wide knowledge base
-
Excellent public speaking
-
Exacting attention to detail
-
Resourceful problem solving
-
Critical thinking
-
Writes HTML/CSS and Python
-
Can read Elixir/Ruby and some JS
-
-
-
-
Personal coding projects
-
-
A static WebFinger server, written in Python and FastAPI, implemented according to RFC 7033
-
A Certbot authentication hook for Namecheap, implementing the DNS-01 challenge
-
PhotoBucketGrabber, a Python script to download Photobucket albums given a list of URLs
-
salatime, a terminal program to print out prayer times for Birmingham, AL using Requests and BeautifulSoup
-
-
-
-
Education
-
Graduated with multiple honors programs from University of Alabama at Birmingham, Fall 2018
-
-
BS, Biomedical Engineering
-
BS, Computer and Information Science
-
Minor, Mathematics
-
Science and Technology Honors Program
-
-
-
-
+
+
Abdullah Tarawneh
+ Creative and Technical Consultant
+
+
Growing up with math, books, and computers from the age of 3, I’ve been hungry for knowledge almost my entire life, and always looking for new things to learn. Although I have degrees in biomedical engineering and computer science, I’ve dabbled in almost everything — photography, design, analysis, creative writing, and information architecture. There’s a good chance that I’ll have some bit of knowledge or insight if something comes up.
+
+
+
+
+
a@trwnh.com
+
github.com/trwnh
+
mastodon.social/@trwnh
+
+
+
+
+
Education
+
+
+
BSc in Computer Science, with Honors
+
University of Alabama at Birmingham
+ 2013 - 2018
+
+
+
BSc in Biomedical Engineering, with Honors
+
University of Alabama at Birmingham
+ 2013 - 2018
+
+
+
Minor in Mathematics
+
University of Alabama at Birmingham
+ 2013 - 2014
+
+
+
+
+
+
Experiences
+
+
+
Senior Technical Writer,
+Trilogy
+May 2021 - Dec 2021
+
Trilogy is the parent company of many other companies, all managed under the banner of a Central Support Team, consisting of L1 and L2 support agents. Above the support agents are the Product Knowledge Curators, who are responsible for quickly and rapidly learning new products with limited information, then documenting the problems and solutions of actual customers by analyzing support tickets. These articles would also be used to create training material for the agents.
+
+
+
+
Documentation Revamp,
+Mastodon
+Aug 2019 - Dec 2019
+
I’ve been using Mastodon since November 2016, and reorganized the documentation for the project while also rewriting significant portions of it. Thanks to my work, the documentation was now missing much less information, and it was also easier to make additions in the appropriate place. Skills gained include information architecture and technical writing, as well as familiarity with REST APIs, Ruby on Rails, and the MVC design pattern.
+
+
+
+
Project / Product Manager,
+Pixelfed
+Jan 2019 - Present
+
After making a masterpost of bugs and issues with the initial alpha release of Pixelfed, as well as filing many of them and keeping track of them over time on Github, I was invited to join the Pixelfed organization. Throughout 2019, I turned Pixelfed from a one-person project into a team effort. My responsibilities include issue triage and tagging, setting milestones, and categorizing issues by area and milestone. I also sometimes review PRs, and I have full access to the documentation repo.
+
+
+
+
+
+
+
Projects
+
+
namecheap - Certbot manual auth hook for DNS-01 challenge using the NameCheap API, written in Python.
+
PhotoBucketGrabber - Automate downloading all your photos from PhotoBucket using this Python script.
+
MastoMods - CSS tweaks and custom themes for Mastodon.
+
salatime - A web scraping script to print out daily prayer times for Birmingham, AL.
+
birdsounds.media - Concert photography side project and portfolio.
+
+
+
+
+
+
Skills
+
Soft skills
+
+
Wide knowledge base
+
Attention to detail
+
Problem solving
+
Critical thinking
+
Technical writing
+
Public speaking
+
Information architecture
+
QA and testing
+
+
Hard skills
+
+
Design prototyping (Figma)
+
Version control (Git)
+
Web development (HTML, CSS)
+
Static site generators (Hugo, Zola, Vuepress)
+
System administration (Arch Linux)
+
Reading code (Python)
+
Writing code (Python)
+
Adobe Creative Suite
+
Microsoft Office
+
+
+
+
+
+
Praise
+
+
"It's scary how much you know."
Khalil Saadiq, former classmate
+
"Bless you for being here to work on the docs btw. It's a big relief."
Eugen Rochko, Mastodon project lead
+
"I don't trust anyone as much as you to shape the direction of the project."
-
-